Shared Notes in MyChart

Shared Notes in MyChart

When you come to Children's Wisconsin for an appointment, your child's health care provider makes a record of the visit, called a "note," in your child's electronic medical record. The note includes information that was shared during the visit as well as your provider's thoughts about diagnosis and treatment.

Now you can read these notes through MyChart.

Studies show that most patients remember less than half of what they discuss with their provider. To make sure you don't miss important information, sharing notes gives you the opportunity to review the details of your child's visit at any time. Above all, sharing notes helps you make sure that you and your child's health care team are always on the same page.

Want to get the most out of reading your child's notes? Here are some suggestions:

  • Read the note after the visit to remind you what was discussed and the treatment plan, including changes in medication, testing, appointments or any referrals needed.
  • Review the note between visits to make sure you're on track with recommended follow up.
  • Read the note before your child's next visit to help you prepare. Identify any new issues that have come up since the last visit.

Frequently Asked Questions

Children's Wisconsin patients can see notes from all of their visits at Children's Wisconsin. You will only see notes from visits after March 16, 2021, in MyChart.

You will be able to find your child's notes in MyChart when your child's health care provider completes it.

  • In MyChart (in your web browser or mobile App), click on the “Visits” tab. Locate the visit you are interested in.
  • Underneath the date of the visit you should find a link to "View Notes."
  • You will only see notes AFTER March 16, 2021.
  • The results of lab and imaging tests will be seen in your MyChart account.
  • Some results are ready on the same day. Other results may take a few days. When the result is ready, we put them in MyChart right away. Sometimes you may see your results before your provider has seen them. You may want to wait to review results in MyChart until after you have had a chance to speak with your provider. The provider will let you know what the results mean. They will contact you within a few days after the result is available. We will contact you right away for serious results.
  • If you have any concerns, please contact us by sending a message through MyChart or by calling the provider who ordered the test. Please allow up to two full business days for a response to non-urgent MyChart Questions.

Your medical information can only be viewed by people who are directly involved in your child's care. Here are steps you can take to help maintain your child's privacy:

  • Keep MyChart login and password information private.
  • Make sure you log out when you are finished looking at MyChart.
  • All patients have a right to request their full medical record, including providers' notes from the Children's Wisconsin Health Care Information Management Department.
  • For a simple error such as a wrong medication or dose listed, you should contact the provider by calling their office or sending a MyChart message. For more complicated requests, contact Children's Wisconsin Health Care Information Management Department.