When doing your daily listening checks, you may find that your child’s hearing aid has stopped working. Often, the problem is something you can fix at home. This is a list of common problems and solutions.
| Cause | Solutions |
|---|---|
| Hearing aid is not turned on. | Turn on the hearing aid. |
| Battery is weak or dead. | Change the battery. |
| Battery is in the door wrong. | Remove and insert battery correctly with flat side up. |
| Earmold is plugged with wax. | Clean earmold with warm water and soap. |
| There is moisture in tubing. | Dry tubing with air blower. |
| The tubing is twisted or kinked. | Untwist tubing. Contact Hearing Aid Hotline if unable to untwist or unkink. |
| The battery contacts are corroded. | Clean battery contacts with dry cloth or contact cleaner. |
| Cause | Solutions |
|---|---|
| Battery is weak. | Turn on the hearing aid. |
| There is moisture in tubing. | Change the battery. |
| There is moisture in hearing aid. | Remove and insert battery correctly with flat side up. |
| The battery contacts are corroded. | Clean battery contacts with dry cloth or contact cleaner. |
| Cause | Solutions |
|---|---|
| Earmold not properly inserted in ear. | Reinsert earmold. |
| Excessive wax in the ear canal. | See physician. |
| Crack in earmold tubing | Contact Hearing Aid Hotline/audiologist |
| Internal feedback from hearing aid | Contact Hearing Aid Hotline/audiologist. |
| Earmold not fitting correctly | Contact Hearing Aid Hotline/audiologist |
| Cause | Solutions |
|---|---|
| Battery is weak. | Change battery. |
| Earmold is plugged with wax. | Clean earmold. |
| Change in hearing. | Contact Hearing Aid Hotline or audiologist |
| Cause | Solutions |
|---|---|
| Weak battery. | Change battery. |
| Moisture in earmold. | Dry tubing with blower. |
| Microphones are dirty. | Use cleaning brush to gently brush out microphones. |
| Corroded battery contacts. | Clean battery contacts with dry cloth and/or contact cleaner. |
| Instrument may be damaged or defective internally. | Contact Hearing Aid Hotline or audiologist. |
| If you are still having problems after trying these solutions, please contact the Hearing Aid Hotline at 414-266-7515 for assistance. |
For more health and wellness information check out this resource:https://kidshealth.org/ChildrensWi/en/parents