Doors at Children's Hospital of Wisconsin
At Every Turn > Specialty Care > Dad’s thoughtful apology goes viral on Children’s Wisconsin’s Facebook page
News Sep 27, 2018

Dad’s thoughtful apology goes viral on Children’s Wisconsin’s Facebook page

Dan Langlois and his son have been at Children’s Wisconsin numerous times for medical visits. However, one day, Dan looked back at the doors they had exited, took a picture and captured his very thoughts he was feeling. Children's Wisconsin shared the message Dan sent on Facebook expressing those feelings and the post got the attention of many people.

The story appeared on Milwaukee Journal Sentinel and at least 15 other news sites nationwide.

Read Dan's full message:

“I have loved these doors and hated these doors. I loved these doors when my wife and I walked through them for the first time to meet our son. I hated these doors when I walked through them for his 20 surgeries. I loved them when walking back out after the surgeries. I hated them for the 180-plus-mile trip for a single 10-minute checkup. I loved these doors when walking out after learning that surgery or admittance is not required.

The other day, walking through them again with my son (I have lost count how many times over the past eight years we’ve made this trip), I was struck with a different feeling: guilt. I’m not sure where it came from, but I realized I need to apologize.

To every child that has walked in through these doors but never walked back out again, I am sorry.

To every parent that has walked in through these doors with their child, but left through these doors empty handed, I am sorry.

For every child and parent that has walked out through these doors with a final diagnosis, knowing that walking back in through these doors would be futile, I am sorry.

To every doctor, nurse, PA, NP, surgical tech and other members of the medical staff that have had to walk through these doors after giving everything they had to saving the life of a child and have that child pass anyway, I am sorry.

To every custodian, caregiver and advocate that has had to ready a room for the next patient after the previous occupant passed on, I am sorry.

To every member of the security or social services teams that has had to escort grieving parents out through these doors, I am sorry.

I cannot begin to imagine what all these people go through, and I hope that I never will. Until I do, I will love these doors.”

Children's Wisconsin Resources

Children's Wisconsin specialty care providers have advanced training and expertise in many areas of pediatric medical care, including allergies, dental, dermatology, ENT, gastroenterology, neonatology, surgery and more. 
View more articles from Children's Wisconsin Media Relations

Related stories

Children’s Wisconsin announces plans to build new Franklin Clinic
News Sep 09, 2025

Children’s Wisconsin Announces Plans To Build New Franklin Clinic

Pediatric services to include primary care, integrated behavioral health, child and family counseling and multiple specialty therapies.

Children’s Wisconsin Welcomes Kids to Green Bay Mental Health Walk-In Clinic
News Sep 04, 2025

Children’s Wisconsin Welcomes Kids to Green Bay Mental Health Walk-In Clinic

Children and teens ages 5-18 can access mental health care immediately, with no appointment, referral or previous history with Children’s Wisconsin required.

New Children’s Wisconsin Ashwaubenon Clinic Brings Care Closer to Home for Families
News Aug 28, 2025

New Ashwaubenon Clinic Brings Care Closer to Home for Families

Matthew Buelow, MD Cardiologist

The new Ashwaubenon Clinic is more than just a new building — it’s a resource designed with your child’s health in mind.

Why Medicaid matters Children's Wisconsin
News May 08, 2025

Medicaid Matters for Kids: A Smart Investment in Our Future

Rainer Gedeit, MD Chief Medical Officer

Medicaid provides the foundation for children’s health care in Wisconsin.

Rally Round for Children's Wisconsin
News Mar 05, 2025

Get Ready to Rally Round for Children’s Wisconsin: A New Chapter in a Beloved Tradition

Meg Brzyski Nelson President

This can’t-miss event combines fun, fitness and fundraising to support kids in our community.

Children’s Wisconsin Is Expanding Access to Pediatric Surgical Services in Northeast Wisconsin
News Feb 18, 2025

Children’s Wisconsin Is Expanding Access to Pediatric Surgical Services in Northeast Wisconsin

David Gourlay, MD Surgeon-in-Chief

As part of our Connected for Kids partnership, Children's Wisconsin is increasing surgical care in Northeast Wisconsin.

Pile of newspapers
News Dec 04, 2024

Children’s Wisconsin and UW Health Kids Enter New Joint Venture

Children’s Wisconsin and UW Health Kids are announcing a new joint venture for shared pediatric cardiac and adult congenital heart care services.