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Sophie Shay
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Sophie G Shay, MD

Complex Pediatric Otolaryngology, Otolaryngology - Head and Neck Surgery
Children’s Wisconsin since 2018
  • Pediatric otolaryngologist, Children’s Wisconsin
  • Assistant professor, Medical College of Wisconsin

Patient rating
4.8 out of 5
(127 Ratings, 16 Comments)

Locations

Overview

Services

I am dedicated to the care of children and their ear, nose and throat needs. I am committed to the care of children with complex medical needs, and treat each child with the individualized care that he or she deserves.

I am a board-certified Otolaryngologist and Head and Neck Surgeon with accredited fellowship training and subspecialty certification in Complex Pediatric Otolaryngology. My clinical interests include complex airway management, airway reconstruction, sinonasal disorders, congenital head and neck masses, parotid masses, and thyroid/parathyroid disease.

As a mentor to medical students, residents, and fellows, I have strong interests in medical education and training future generations of physicians. Along with my clinical interests, I spend a large part of my time furthering the frontier of academic otolaryngology. For my research in pediatric otolaryngology and healthcare disparities, I have received the Shirley Baron Research Award from the Triological Society, and am a two-time recipient of the Charles Ferguson Research Award from the American Society of Pediatric Otolaryngology.

Certifications

  • Complex Pediatric Otolaryngology, Otolaryngology - Head and Neck Surgery

Areas of Interest

  • Pediatrics
  • Otolaryngology
  • Airway reconstructive surgeries
  • Congenital head and neck masses
  • Craniofacial irregularities
  • Cerumen removal
  • Dermoid cyst
  • Deviated septum
  • Foreign body in ear nose and airway
  • Hearing disorders
  • Hearing loss
  • Mastoiditis
  • Neck abscess
  • Nosebleeds
  • Obstructive Sleep Apnea
  • Otitis Externa Swimmer Ear
  • Otitis media
  • Salivary control
  • Sinusitis
  • Stridor
  • Swallowing difficulties
  • Tonsillitis
  • Tracheal disorders
  • Vocal cord paralysis
  • Vocal fold dysfunction
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Education and Awards

Education

  • 2012, University of Chicago (Pritzker Sch of Med, IL), MD

Residencies

  • 2017, UCLA Medical Center - Otolaryngology

Fellowships

  • 2018, Ann & Robert H. Lurie Children's Hospital of Chicago - Ped Otolaryngology

Awards

  • 2022 Top Doctor, Castle Connolly Top Doctors
  • 2021-2022 Rising Star, Castle Connolly Top Doctors
  • 2021 MCW Outstanding Medical Student Teachers Pins and Letters Award, Medical College of Wisconsin (MCW), Milwaukee, WI.
  • 2020-2021 Exceptional Women in Medicine, Castle Connolly Top Doctors
  • 2018 First Place Clinical Research Award, Department of Surgery, Ann & Robert H. Lurie Children's Wisconsin of Chicago, Northwestern Feinberg School of Medicine
  • 2017 Distinguished Resident Award, UCLA Department of Head and Neck Surgery, Los Angeles, CA.
  • 2017 Triological Society Resident Travel Award, Triological Society 2017 Combined Sections Meeting, Western Section, New Orleans, LA.
  • 2016 Charles Ferguson Clinical Research Award, Third Place - American Society of Pediatric Otolaryngology (ASPO) 2016 Scientific Program, Combined Otolaryngological Spring Meeting (COSM), Chicago, IL.
  • 2016 Triological Society Resident Travel Award, Triological Society 2016 Combined Otolaryngological Spring Meeting (COSM), Chicago, IL.
  • 2016 Shirley Baron Resident Research Award, Triological Society 2016 Combined Sections Meeting, Western Section, Miami, FL.
  • 2015 Distinguished Resident Award, UCLA Department of Head and Neck Surgery, Los Angeles, CA.
  • 2015 Triological Society Resident Travel Award, Triological Society 2016 Combined Sections Meeting, Western Section, Miami, FL.
  • 2014 Charles Ferguson Clinical Research Award, Third Place - American Society of Pediatric Otolaryngology (ASPO) 2014 Scientific Program, Combined Otolaryngological Spring Meeting (COSM), Las Vegas, NV. 
  • 2014 Excellence in Patient Centered Care, West LA Veteran’s Affairs Hospital, Los Angeles, CA
  • 2012 Graduation with Honors, University of Chicago Pritzker School of Medicine, Chicago, IL
  • 2008 Magna Cum Laude, Duke University, Durham, NC
  • 2008 Graduation with Distinction in Biology, Duke University, Durham, NC

Research and publications

Publications

Ratings and Reviews
Comments
4.8 out of 5
(127 Ratings, 16 Comments)
The quickness of the procedure and getting us into the office to begin with was amazing. I was told I would have to go to Milwaukee initially. Being able to stay local was an unexpected, but very convenient and accomodating surprise.
Jan 18, 2025
Always have a wonderful experience at Children's and Dr Shay and staff are a pleasure to have as care providers, they truly listen. Would recommend to others!
Jan 08, 2025
Love going to children's.
Dec 21, 2024
Being new to the ENT and the building, it would have been great to have signs to tell me where to go. The front informational desk representative was very helpful and directed me the right way. My service from start to finish was excellent, but that would be the only feedback I have was to have directional cues of where you need to go depending on the service you were receiving.
Sep 18, 2024
Dr. Shay was amazing. She took the time to listen to my daughter regarding all her tonsils issues. She also explained everything in great detail. She is a wonderful doctor and so happy she will be performing my daughters surgery. She made me feel very comfortable with our decision.
Aug 23, 2024
Over a 40 minute wait in the lab by before being seen
Jul 09, 2024
Keep up the great service that is being provided. love the welcoming feeling i get from the staff members, every individual that walks through their doors can feel safe and secure.
Jun 21, 2024
Loved the doctor! Nice and easy to talk too
Jun 21, 2024
All went well!
Mar 22, 2024
She told everything that need to be done and have 2 appointments in one I loved that
Mar 20, 2024
The medical assistant Amber was wonderful with my son. Dr. Shay was informative and kind. She was knowledgeable and gave excellent, informed care. Thank you!
Mar 15, 2024
ENT staff are wonderful. The scheduling and keeping of appointments is a nightmare.
Mar 01, 2024
All staff we encountered at children's were incredibly kind and supportive. Couldn't have had a better experience.
Feb 27, 2024
Always appreciate the time and care we receive- worth the wait! Every staff member we encountered was helpfu? Kind and happy.
Jan 17, 2024
Dr. Shay and all of the staff were amazing as usual! We came back from Texas because we trust CHW and Dr. Shay as best caregivers for our children!
Dec 22, 2023
Overall, the level of expertise and care was appreciated. I think that the doctor did spend time answering my questions. However, at the end, it would have been nice to maybe have a little bit more time to ask a few more questions or possibly to have her come back and say, is there anything else? I thought of a few things after the appointment that were pretty basic that I forgot in the moment that are probably not a concern but would still be nice to know. So anyway, thank you. Bye. Bye.
Dec 05, 2023