Your childs medicine (1894)

Key points below

Psychiatry and Behavioral Medicine Center:    

Clinic: (414) 266-2932

Nurse Line: (414) 266-2932, press 3. Then press 2 for: 
questions or concerns about your child’s behavior.
messages for your doctor or nurse practitioner. 

Fax: (414) 266-3735

Refill line:

(414) 266-2932, press 3. Then press 1 for medicine refills. 
Have your medicine bottles ready when you call.
When leaving a message speak slowly and clearly. Tell us:
your child’s name with spelling.
your child’s birthday.
the name and dose of medicine that needs to be refilled.
a telephone number in case we have questions.

Your child’s medicine

What do I need to know?
Ask your child’s psychiatrist or nurse to tell you what the medicine is and how it works.
Ask for a teaching sheet for each medicine prescribed for your child. 
Your child’s primary doctor or a pharmacist can also talk with you about the medicine. If you have questions, please ask!
If you have written materials about the medicine, bring them to the clinic. Your child’s psychiatrist or nurse can read the materials and talk with you about them.
Only stop giving your child medicines if the psychiatrist or nurse tells you it is okay to stop. Stopping medicine can hurt your child.  We do not want that to happen. 

How do I get refills?

Call at least 7 days before your child is out of medicine. It takes up to 5 business days to process a refill.The prescription can be mailed to you. It may take as long as 7 days to arrive in the mail.  

For stimulants, call the Children’s Hospital Refill Line. 
This includes Methylphenidate, Ritalin, and Focalin.

For all other medicine refills, call your pharmacy.   
Ask them to fax a refill request to the clinic’s fax number: (414) 266-3735.

General refill information: 

Refills are taken care of Monday through Friday only.  They are not done on weekends or holidays.  
The on-call service cannot process refills.
If you missed your last appointment at the Center, call (414) 266-2932 to schedule an appointment.  You cannot get a refill until an appointment is made.

Call the nurse line for:

Questions or concerns related to your child’s medicine.
Concern or questions about your child’s mental health for the psychiatrist or nurse practitioner.
Please call 911 in an Emergency. 


Call your child’s doctor, nurse, or clinic if you have any questions or concerns or if your child has special health care needs that were not covered by this information.