When To Call the Doctor: Oncology

Call the Oncology Clinic at 414-266-2420, option #1.

After hours, urgent calls will be transferred to the Children’s Wisconsin Operator and you will ask for the Oncologist on-call to be paged.

Call 911 immediately if your child:

  • Is not breathing or is having very hard time breathing. 
  • Has no heartbeat.
  • Has skin or lips that look blue.
  • Is having a seizure and you have not been told that these can be managed at home.
  • Does not wake up after you have tried to wake them. This is called loss of consciousness.

Call your health care team immediately if your child has:

  • Any temperature of 101°F/38.3°C or higher (all patients)
  • A temperature of 100.5°F/38°C or higher
    • twice in less than 24 hours
    • once in a patient with Down syndrome
    • once in an infant less than 3 months old
    • once if your child received cytarabine (Ara-C) in the past month

Or if your child has any of these symptoms:

  • Shaking chills.
  • Change in alertness.
  • Trouble breathing.
  • New weakness.
  • Severe headache.
  • Bleeding that does not stop after 10 minutes of constant pressure.
  • Vision changes.
  • Uncontrolled pain or irritability.
  • Burning, pain, or blood with peeing.
  • Unable to drink fluids.
  • New onset or uncontrolled nausea or vomiting.
  • Diarrhea 3 times in 24 hours.
  • Break in your child’s central line tubing.
  • New or changing rash.
  • Exposure to chicken pox or shingles.

Call your health care team if you have any concerns that your child is ill or might have an infection.

Reasons to Leave a Message for your child’s Nurse Coordinator:

  • Medicine refills
  • Missed doses of medicine (including chemo)
  • Home Care Company concerns
  • Appointment questions or concerns
  • PICC line not flushing
  • NG tube not flushing or came out

Special reminders

Do not give your child acetaminophen (Tylenol®), aspirin, ibuprofen (Advil® or Motrin®). You should also not give any over-the -counter medicines (cold or cough medicines), herbal products or any kind of supplements. You should talk to your oncology provider before giving any new medicines.