Children's Wisconsin is striving to be a health-literate health organization which makes it easier for people to navigate, understand, and use information and services to take care of their health.
The videos below illustrate how difficult the healthcare system can be for people to understand, navigate, and use health information and services.
Video: Fahmi's Story
Video: Avoiding assumptions on what families know and how they learn best
Video: Aimee's Story
Video: What happens when a medical interpreter is not used when needed
Video: Megan's Story
Video: Importance of using drawings and pictures to help with understanding
Video: Lani's Story
Video: Need to include families in decisions that impact them and their child
Video: Nicole's Story
Video: Challenges families face when provided with conflicting information
Video: Kelly's Story
Video: Parents perspective of filling out forms in stressful situations
Video: Renee's Story
Video: Educated parent having difficulty understanding jargon
Video: Rita's Story
Video: Educated parent having difficulty with too much information
Video: Ty's Story
Video: Escalated behavior from difficulty understanding
Video: Say It Simple
Video: Slow down, use plain language and limit information