Family Case Manager


Build a brighter future for kids and families 

It takes a big heart and a bold commitment to be a family case manager. At Children’s, you can put your passion to work at the highest level, helping keep kids safe and building stronger families, one day at a time.

Working with the whole family, you’ll act as an advocate, educator, link, liaison and organizer to promote safety, permanency and well-being for kids in protective services. That includes helping parents find the skills and resources they need to reunify with their child—or facilitating permanent child placement in a safe, stable home.

As a family case manager at Children’s, you’ll grow personally and professionally. We offer a promising career path with excellent advancement opportunities and have a strong history of promoting from within. Our supportive, collaborative culture provides the tools, training and guidance you need to excel in your work and thrive in your career.

Help us advance our mission to make Wisconsin’s kids the healthiest in the country by giving them a safe place to live and grow. Learn more about being a family case manager. 

Job summary

The family case manager helps bring services and support to children and families as part of protective services case management. In this role, you will direct the child protective services case process using the “family teaming” method of a strength-based, family-centered approach. This includes: 

  • Child and family assessment 
  • Development and management of services and case plans 
  • Use of resources, including supports and services to ensure child safety 
  • Evaluation and monitoring of case progress and movement toward case closure

Family case managers are responsible for decision-making and case activity that supports appropriate use of in-home safety plans, out-of-home safety plans and permanency plans.

You’ll also perform adoption case management and finalizations, including negotiating adoption assistance subsidies and completing court work; provide intensive in-home management services on designated cases; and complete all necessary documentation.

Candidates must have bachelor’s degree in social work, psychology, sociology, criminal justice or other field that meets child-placing license requirements. Social work certification is preferred. 

How to apply

Click here to access our job application site, and do a keyword search for family case manager.

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