Wausau office

Wausau office

This office is open for limited client programming. Please call the office to find out specific information. Masks are required for in person appointments.

Our Wausau office offers a Family Resource Center, child and family counseling, Child Advocacy Center, home visiting, Start Right, and family finding.

Our services

At our Wausau Community Services location, we offer:

  • Child and family counseling
  • Child Advocacy Center
  • Family Resource Center
  • Family support
  • Home visiting

United Way Wassau

Family Resource Center

Children's Hospital of Wisconsin Community Services Marathon County Family Resource CenterOur Marathon County Family Resource Center is a place for parents to learn to be the best possible parents they can be. Two office locations provide programming throughout Marathon County and provide a nurturing environment in which parents can connect with resources, access programs, and enjoy family activities with their children at no cost.

Join the conversation on the Family Resource Centers of Marathon County Facebook page.

Programs are provided free of charge. Please call to register for programs. This allows us to continue providing quality programming. Programming is developed on an ongoing basis in response to community needs and requests. For a list of our programs, see our Marathon County Family Matters newsletter.

Wausau child and family counseling

Children's Hospital of Wisconsin Community Services Child and Family CounselingOur Child and Family Counseling therapist has extensive experience working with children, parents and families, including those involved in the child well-being system. Individual and family counseling is available for children, adolescents and families who need help with:

  • Physical or sexual abuse, neglect or other trauma
  • Depression and anxiety
  • Low self-esteem
  • Problems due to divorce, separation, remarriage or the death of a loved one
  • Parent-child conflicts
  • Pre- and post-adoption transition
  • Anger management issues
  • Academic or behavioral school problems


Children's Hospital of Wisconsin Community ServicesHow do I get counseling for my child?
Call the Wausau office at (715) 848-1457 and someone will be happy to help you.

My family and friends tell me that I need counseling for my child but I don't think my child needs it. What should I do?
We are available to help you sort through the challenge of balancing what other people are telling you and your own experience with your child. We will want to know your child's strengths, which is what you are seeing. If we believe counseling can help, they will tell you how and what to expect when you engage in counseling at Children's Wisconsin.

Do I need to bring anything to my first appointment?
Yes, please bring:

  • Your completed Child's Intake Questionnaire (PDF) or Adult Intake Questionnaire (PDF) which can be downloaded (click on the form you need) or mailed to you prior to your first appointment.
  • Your medical insurance card (through your employer, personal or Forward card).

What are the costs?
Children's Community Services Child and Family Counseling is a United Way funded program. As such, no one is turned away because of inability to pay. We are a state certified clinic, accepting many insurance plans and medical assistance. We offer a financial assistance for those who do not have insurance coverage.

What ages of children do you serve?
If you are asking for help with your child, we will help you. The focus of counseling will vary, depending on the age of your child. For instance, a two-year-old child will have extensive parent involvement while a 17 year old may have less parental involvement. Our therapist will work with you to develop an appropriate treatment plan that takes into account your child's age and development.

What is a "Treatment Plan"?
A Treatment Plan is the plan you develop with the therapist that clearly identifies goals and a time frame to meet those goals. You will have a chance to sign it every 90 days to help see progress toward meeting those goals.

Does anyone else know what I talk about in counseling?
Client confidentiality is maintained throughout counseling and after counseling ends. We cannot talk with anyone about you without your signed consent. If children share information with us that indicates they are in danger either physically, sexually, or emotionally, we are required by law to report it. Our goal is to keep your children safe. If appropriate, you will be included in this process so you can help your child stay safe.

What is Play Therapy?
Play therapy is used to help children share the experiences and express their feelings in the manner that is most natural for them--play. Play therapy can also help children heal and learn better ways to understand and interact with their world.

What is EDMR?
Eye Movement Desensitizing and Reprocessing is an extensively researched, effective form of treatment designed to help people recover from trauma. Our professionals are trained in EMDR. If we think you or your child might benefit from EMDR, we will talk with you about how this intervention could be used in counseling and how it can help benefit your life.

Child Advocacy Center of North Central Wisconsin

logNCAAssociateAbuse can be scary for kids, parents and other family members. Children who may have been harmed come to a child advocacy center to talk about the abuse and get medical care. It is a safe place for children to receive help. Call us at (715) 848-8600.

Child Advocacy Center staff do case reviews, and provide expert court testimony and professional consultations. In addition, staff also provide the following services:

  • Child abuse assessments: The assessment process includes a complete medical examination and an interview with a social worker specially trained to work with traumatized kids. All work is carefully documented on videotape or DVD to meet judicial standards.
  • Referrals: Following an assessment, suspected victims of abuse will be referred to psychological counselors, family counselors, medical care and psychiatric and developmental rehabilitation specialists in their home communities who can aid in the recovery process.
  • Case tracking and data collection: Staff track outcomes on all cases for evaluation and services. Information tracked includes types of maltreatment, relationship of the alleged offender to the child, child protection outcomes and exposure to domestic violence.
  • Professional and community education: Center staff provides ongoing training to law enforcement officers, social workers, physicians, nurses and other professionals in the Chippewa Valley. They also share research about investigative techniques.

Download our Child Advocacy Center brochure (PDF)

Download our Handbook for Parents (PDF)

Collaborates with community partners including law enforcement, district attorney offices, social services, and medical and mental health providers.

Family support services

Our Parent Aide program offers up to 3 months of in-home parenting education and support. A Parent Educator meets with parents weekly to help them meet parenting goals such as learning about child development, addressing behavior concerns, making connections to community resources and improving parent/child relationships.

Contact (715) 848-1457 for additional information.

Home visiting

Learn more about our home visiting program.

Office Hours

  • Monday thru Friday
    8:30 a.m. - 5 p.m.