Health literacy

Children's Wisconsin is striving to be a health-literate health organization which makes it easier for people to navigate, understand, and use information and services to take care of their health.

The videos below illustrate how difficult the healthcare system can be for people to understand, navigate, and use health information and services.

Video: Avoiding assumptions on what families know and how they learn best

Video: What happens when a medical interpreter is not used when needed

Video: Importance of using drawings and pictures to help with understanding)

Video: Need to include families in decisions that impact them and their child

Video: Challenges families face when provided with conflicting information

Video: Parents perspective of filling out forms in stressful situations

Video: Educated parent having difficulty understanding jargon

Video: Educated parent having difficulty with too much information

Video: Escalated behavior from difficulty understanding

Video: Say it simple