Guide to downloading diabetes devices

Tidepool Uploader – any insulin pump

  • Install the Tidepool Uploader on your computer
  • Create a Tidepool account
  • Download your child's pump to the Tidepool uploader as instructed on Tidepool website
  • Log into Tidepool account, select “share” and enter email address, diabetesclinic@chw.org

Omnipod DASH -- Glooko

  • Create a PodderCentral account at www.poddercentral.com
  • Create a Glooko account at www.join.glooko.com
  • Install the Glooko Mobile App on your child's phone
  • Turn on DASH PDM and connect to Wi-Fi network
  • Enable automatic upload with Glooko via web browser
    • Go to my.glooko.com and sign in
    • Select settings
    • Select Apps & Devices
    • Click Connect to DASH Cloud
  • Enable automatic upload via Glooko mobile app
  • Connect ProConnect code: childrenswisconsin in account settings

Tandem T-slim X2 – T:connect

  • Install the T:connect uploader on your computer
  • Create a T:connect account
  • Install the T:connect app on your child's phone
  • Download by either:
    • Plugging the TX2 pump into the computer and opening the uploader OR
    • Connecting your child's TX2 pump to your t:connect app on your phone via bluetooth
  • Provide the clinic with the username and password of the account to link with the Children's health care account

Medtronic – Carelink

  • Install the Carelink uploader on your computer
  • Create a Medtronic Carelink account
  • Install the Carelink app on your child's phone
  • Download by either:
    • Plugging your child's Contour Next 2.4 linked meter or Carelink USB in the computer, placing Medtronic 670G pump and opening the uploader OR
    • Connect your child's Medtronic 770G to your Carelink app on your phone via bluetooth
  • Provide the clinic with the username and password of the account to link with the Children's health care account

Dexcom Mobile App

  • Install Dexcom clarity app on your child's mobile device
  • Share data with the clinic by requesting a clinic invitation code
  • Select profile
  • Select share
  • Select accept invitation and enter the code provided by clinic and your child's date of birth

Dexcom Receiver

  • Install the Dexcom clarity software on your computer
  • Log in using your Dexcom username and password
  • Download the Dexcom receiver by plugging it in the computer and opening the uploader
  • Share data with the clinic by requesting a clinic invitation code (call 414-266-2860 to request code)
  • Select profile, share, accept invitation and enter the code provided by clinic

Libre Mobile App

  • Open the menu on the LibreLink app in the upper left corner with 3 bars
  • Select share
  • Select LibreView
  • Select “Connect to practice”
  • Enter the clinic ID 02540503

Libre Receiver

  • Create an account on Libreview
  • Download the libreview uploader on your computer
  • Download the Libre receiver by plugging it in the computer with your yellow charging cord
  • Share data with the clinic by clicking “my practices” and enter the clinic ID 02540503

If further assistance is needed, please call the clinic at 414-266-2860 or leave a voicemail with the nurses at 414-266-3380.