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Diabetes

Guide to downloading diabetes devices

Tidepool Uploader – any insulin pump

  • Install the Tidepool Uploader on your computer
  • Create a Tidepool account
  • Download your child's pump to the Tidepool uploader as instructed on Tidepool website
  • Log into Tidepool account, select “share” and enter email address, diabetesclinic@childrenswi.org

Omnipod DASH -- Glooko

  • Create a PodderCentral account
  • Create a Glooko account
  • Install the Glooko Mobile App on your child's phone
  • Turn on DASH PDM and connect to Wi-Fi network
  • Enable automatic upload with Glooko via web browser
    • Go to my.glooko.com and sign in
    • Select settings
    • Select Apps & Devices
    • Click Connect to DASH Cloud
  • Enable automatic upload via Glooko mobile app
  • Connect ProConnect code: childrenswisconsin in account settings

Omnipod 5 – Glooko

  • Connecting your Omnipod 5 to Glooko

If you do not connect your Glooko account during Omnipod® 5 onboarding, you may do so at a later date within PodderCentral by following the instructions below:

  • Login to your account at PodderCentral
  • Select Diabetes Data from the toolbar
  • Select Link in line with Glooko to connect your Omnipod 5 to your Glooko account
  • If you are having trouble linking your Omnipod® 5 from within PodderCentral, please contact Omnipod® Support.  https://www.omnipod.com/contact-us
  • Once connected through the onboarding process, you will be able to check your Omnipod® 5 connection status within Glooko by following the steps below:
  • Select the account initials in the top right
  • Select Settings
  • In the Apps & Devices section, the Omnipod® 5 button will display as Connected

Entering a ProConnect code in Glooko®

Entering a ProConnect code in Glooko® is the only way for your healthcare provider to see your Omnipod® 5 data at your next visit.

  • Log into Glooko® at my.glooko.com
  • Select   “Settings” from the drop-down menu (top right on the home screen)
  • Scroll down to Account and select   “+ Add New Code”
  • Select   “Continue”
  • Enter ProConnect Code childrenswisconsin then select   “Submit”

Tandem T-slim X2 – T:connect

  • Create a T:connect account
  • Install the T:connect app on your child's phone
  • Connect your child's TX2 pump to your t:connect app on your phone via bluetooth
  • Provide the clinic with the username and password of the account to link with the Children's health care account
  • Make sure to leave app open or go into the app once a day to ensure data transfer
  • Download by computer:
  • Install the T:connect uploader on your computer
  • Plug the TX2 pump into the computer and opening the uploader

Medtronic – Carelink

  • Install the Carelink uploader on your computer
  • Create a Medtronic Carelink account
  • Install the Carelink app on your child's phone
  • Download by either:
    • Plugging your child's Contour Next 2.4 linked meter or Carelink USB in the computer, placing Medtronic 670G pump and opening the uploader OR
    • Connect your child's Medtronic 770G to your Carelink app on your phone via bluetooth
  • Provide the clinic with the username and password of the account to link with the Children's health care account

Dexcom Mobile App

  • Install Dexcom clarity app on your child's mobile device
  • Share data with the clinic by requesting a clinic invitation code
  • Select profile
  • Select share
  • Select accept invitation and enter the code provided by clinic and your child's date of birth

Dexcom Receiver

  • Install the Dexcom clarity software on your computer
  • Log in using your Dexcom username and password
  • Download the Dexcom receiver by plugging it in the computer and opening the uploader
  • Share data with the clinic by requesting a clinic invitation code (call 414-266-2860 to request code)
  • Select profile, share, accept invitation and enter the code provided by clinic

Libre Mobile App

  • Open the menu on the LibreLink app in the upper left corner with 3 bars
  • Select share
  • Select LibreView
  • Select “Connect to practice”
  • Enter the clinic ID 02540503

Libre Receiver

  • Create an account on Libreview
  • Download the libreview uploader on your computer
  • Download the Libre receiver by plugging it in the computer with your yellow charging cord
  • Share data with the clinic by clicking “my practices” and enter the clinic ID 02540503

If further assistance is needed, please call the clinic at (414) 266-2860 or leave a voicemail with the nurses at (414) 266-3380.