In this section
Guide to downloading diabetes devices
Tidepool Uploader – any insulin pump
- Install the Tidepool Uploader on your computer
- Create a Tidepool account
- Download your child's pump to the Tidepool uploader as instructed on Tidepool website
- Log into Tidepool account, select “share” and enter email address, diabetesclinic@childrenswi.org
Omnipod DASH -- Glooko
- Create a PodderCentral account
- Create a Glooko account
- Install the Glooko Mobile App on your child's phone
- Turn on DASH PDM and connect to Wi-Fi network
- Enable automatic upload with Glooko via web browser
- Go to my.glooko.com and sign in
- Select settings
- Select Apps & Devices
- Click Connect to DASH Cloud
- Enable automatic upload via Glooko mobile app
- Connect ProConnect code: childrenswisconsin in account settings
Omnipod 5 – Glooko
- Connecting your Omnipod 5 to Glooko
If you do not connect your Glooko account during Omnipod® 5 onboarding, you may do so at a later date within PodderCentral by following the instructions below:
- Login to your account at PodderCentral
- Select Diabetes Data from the toolbar
- Select Link in line with Glooko to connect your Omnipod 5 to your Glooko account
- If you are having trouble linking your Omnipod® 5 from within PodderCentral, please contact Omnipod® Support. https://www.omnipod.com/contact-us
- Once connected through the onboarding process, you will be able to check your Omnipod® 5 connection status within Glooko by following the steps below:
- Select the account initials in the top right
- Select Settings
- In the Apps & Devices section, the Omnipod® 5 button will display as Connected
Entering a ProConnect code in Glooko®
Entering a ProConnect code in Glooko® is the only way for your healthcare provider to see your Omnipod® 5 data at your next visit.
- Log into Glooko® at my.glooko.com
- Select “Settings” from the drop-down menu (top right on the home screen)
- Scroll down to Account and select “+ Add New Code”
- Select “Continue”
- Enter ProConnect Code childrenswisconsin then select “Submit”
Tandem T-slim X2 – T:connect
- Create a T:connect account
- Install the T:connect app on your child's phone
- Connect your child's TX2 pump to your t:connect app on your phone via bluetooth
- Provide the clinic with the username and password of the account to link with the Children's health care account
- Make sure to leave app open or go into the app once a day to ensure data transfer
- Download by computer:
- Install the T:connect uploader on your computer
- Plug the TX2 pump into the computer and opening the uploader
Medtronic – Carelink
- Install the Carelink uploader on your computer
- Create a Medtronic Carelink account
- Install the Carelink app on your child's phone
- Download by either:
- Plugging your child's Contour Next 2.4 linked meter or Carelink USB in the computer, placing Medtronic 670G pump and opening the uploader OR
- Connect your child's Medtronic 770G to your Carelink app on your phone via bluetooth
- Provide the clinic with the username and password of the account to link with the Children's health care account
Dexcom Mobile App
- Install Dexcom clarity app on your child's mobile device
- Share data with the clinic by requesting a clinic invitation code
- Select profile
- Select share
- Select accept invitation and enter the code provided by clinic and your child's date of birth
- Install the Dexcom clarity software on your computer
- Log in using your Dexcom username and password
- Download the Dexcom receiver by plugging it in the computer and opening the uploader
- Share data with the clinic by requesting a clinic invitation code (call 414-266-2860 to request code)
- Select profile, share, accept invitation and enter the code provided by clinic
Libre Mobile App
- Open the menu on the LibreLink app in the upper left corner with 3 bars
- Select share
- Select LibreView
- Select “Connect to practice”
- Enter the clinic ID 02540503
- Create an account on Libreview
- Download the libreview uploader on your computer
- Download the Libre receiver by plugging it in the computer with your yellow charging cord
- Share data with the clinic by clicking “my practices” and enter the clinic ID 02540503
If further assistance is needed, please call the clinic at (414) 266-2860 or leave a voicemail with the nurses at (414) 266-3380.