In this section

Diabetes care management

Guide to downloading diabetes devices

Tidepool Uploader – any insulin pump

  • Install the Tidepool Uploader on your computer.
  • Create a Tidepool account.
  • Download your child's pump to the Tidepool uploader as instructed on Tidepool website.
  • Log in to Tidepool account, select “share” and enter email address: diabetesclinic@childrenswi.org.

Omnipod DASH -- Glooko

  • Create a PodderCentral account.
  • Create a Glooko account.
  • Install the Glooko mobile app on your child's phone.
  • Turn on DASH PDM and connect to Wi-Fi network.
  • Enable automatic upload with Glooko via web browser.
    • Go to my.glooko.com and sign in.
    • Select settings.
    • Select Apps & Devices.
    • Click Connect to DASH Cloud.
  • Enable automatic upload via Glooko mobile app.
  • Connect ProConnect code: childrenswisconsin in account settings.

Omnipod 5 – Glooko

  • Connecting your Omnipod 5 to Glooko

If you do not connect your Glooko account during Omnipod® 5 onboarding, you may do so at a later date within PodderCentral by following the instructions below:

  • Login to your account at PodderCentral.
  • Select Diabetes Data from the toolbar.
  • Select Link in line with Glooko to connect your Omnipod 5 to your Glooko account.
  • If you are having trouble linking your Omnipod® 5 from within PodderCentral, please contact Omnipod® Support.  https://www.omnipod.com/contact-us
  • Once connected through the onboarding process, you will be able to check your Omnipod® 5 connection status within Glooko by following the steps below:
  • Select the account initials in the top right.
  • Select Settings.
  • In the Apps & Devices section, the Omnipod® 5 button will display as Connected.

Entering a ProConnect code in Glooko®

Entering a ProConnect code in Glooko® is the only way for your health care provider to see your Omnipod® 5 data at your next visit.

  • Log in to Glooko® at my.glooko.com.
  • Select “Settings” from the drop-down menu (top right on the home screen).
  • Scroll down to Account and select “+ Add New Code.”
  • Select “Continue.”
  • Enter ProConnect Code childrenswisconsin, then select “Submit.”

Tandem T-slim X2 – T:connect

  • Create a T:connect account.
  • Install the T:connect app on your child's phone.
  • Connect your child's TX2 pump to your T:connect app on your phone via Bluetooth.
  • Provide the clinic with the username and password of the account to link with the Children's health care account.
  • Make sure to leave app open or go into the app once a day to ensure data transfer.
  • Download by computer:
  • Install the T:connect uploader on your computer.
  • Plug the TX2 pump into the computer and open the uploader.

Medtronic – CareLink

  • Install the CareLink uploader on your computer.
  • Create a Medtronic CareLink account.
  • Install the CareLink app on your child's phone.
  • Download by either:
    • Plugging your child's Contour Next 2.4 linked meter or CareLink USB in the computer, placing Medtronic 670G pump and opening the uploader OR
    • Connect your child's Medtronic 770G to your CareLink app on your phone via Bluetooth
  • Provide the clinic with the username and password of the account to link with the Children's health care account.

Dexcom mobile app

  • Install Dexcom Clarity app on your child's mobile device.
  • Share data with the clinic by requesting a clinic invitation code.
  • Select profile.
  • Select share.
  • Select accept invitation and enter the code provided by clinic and your child's date of birth.

Dexcom Receiver

  • Install the Dexcom Clarity software on your computer.
  • Log in using your Dexcom username and password.
  • Download the Dexcom receiver by plugging it in the computer and opening the uploader.
  • Share data with the clinic by requesting a clinic invitation code (call (414) 266-2860 to request code).
  • Select profile, share, accept invitation and enter the code provided by clinic.

Libre mobile app

  • Open the menu on the LibreLink app in the upper left corner with 3 bars.
  • Select share.
  • Select LibreView.
  • Select “Connect to practice.”
  • Enter the clinic ID 02540503.

Libre Receiver

  • Create an account on LibreView.
  • Download the LibreView uploader on your computer.
  • Download the Libre receiver by plugging it into the computer with your yellow charging cord.
  • Share data with the clinic by clicking “my practices” and enter the clinic ID 02540503.

If further assistance is needed, please call the clinic at (414) 266-2860 or leave a voicemail with the nurses at (414) 266-3380.