E-advisory Team

A new way to share feedback

At Children's, we're always looking for ways to improve our care and services. Our E-advisory Team offers patient and client families a way to provide feedback to us electronically – on their schedule and without having to leave their home! Anyone who has experienced services or care throughout the Children's system is welcome and encouraged to join.

Feedback is gathered through a tool that is emailed to members of the Team. This program is not replacing other more involved committees like the Family Advisory Committee or the Family Partners Program.

The E-advisory Team will be used to review materials and applications that don't require a complex review process. Participants have the ability to 'opt out' of any particular questionnaire at any time and can 'opt out' of the program at any time.

As a participant, you should know:

• You will not receive any type of compensation or acknowledgement for participation, although occasional incentives may be offered
• You are not permitted to share any information provided in the feedback tool outside of the organization
• You will be asked to answer a minimum of six questionnaires per year
• Questionnaires may require you to check boxes, rank items in order, or provide feedback on documentation
• Questionnaires will have a deadline for participation, generally one week
• You will not receive more than two questionnaires per month
• Individual questionnaire results are confidential
• Confidential group results will be shared twice per year

Applying is easy