Urgent care

Visitor guidelines: We continue to review and update our visitation procedures as COVID-19 vaccination rates rise. Please review our latest guidelines before coming to any Children’s Wisconsin location.

In all of our urgent care clinics, two individuals may accompany the patient.

If you are seeking a COVID-19 test and your child does not have any symptoms, please visit a public testing site. Locate a testing site near you on the Wisconsin Department of Health Services website.

As of Jan. 3, 2022: We are currently seeing a high number of patients and longer wait times. Every child we see is important to us. We ask for your patience as we continue to provide the best and safest care possible. If you are only looking for COVID-19 testing, please consider one of the community testing sites.

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Urgent care video visits

An urgent care video visit lets you video chat with a pediatric expert from the comfort of your home using your phone or mobile device. Video visits are available daily from 6 a.m. - 10 p.m. for children ages 0-18.

Walk-in urgent care clinics

All of our urgent care locations offer care on weeknights and weekends. You can choose to reserve your spot online ahead of time and then simply wait at home until it's your time to be seen. Our Kenosha location is open daily from 9 a.m. to 9 p.m. Walk-in locations treat children from birth through 18. X-Ray imaging is available at our Delafield, Mequon, New Berlin and Kenosha locations.

COVID-19 testing

With nationwide access to testing supplies limited, Children's is following local, state and national guidance on when to test children. Your child's pediatrician knows them best and will determine if a test is needed. Asymptomatic (displaying no symptoms) patients directly exposed should be tested 5 days or later from exposure to ensure test accuracy. To find a public testing location visit IMPACT 2-1-1 or the Wisconsin Department of Health Services.

Reserve your space in line

To get started with your urgent care reservation, please click on the name of your preferred clinic location.

When you take your child to a Children’s Wisconsin urgent care clinic, you can trust that you’ll not only receive high-quality pediatric care, but also that your child’s care plan will be fully communicated to his/her primary care provider.

In fact, we’ve received national recognition for our approach to care. Children’s is proud to be the first pediatric urgent care practice in the United States to receive the National Committee for Quality Assurance’s Patient-Centered Connected Care Recognition™. Learn more about this recognition by visiting our blog.

Urgent care is for illnesses or injuries that you normally would receive care for at your primary care doctor’s office. Appointments are never needed. A co-payment will be collected at the time of service.

We have board-certified pediatricians and pediatric nurse practitioners on staff at all of our urgent care clinics. Learn about our urgent care providers. For more information on all Children's Wisconsin urgent care locations, call (414) 266-4800.

Urgent care or emergency room?

Children's Wisconsin's urgent care does not provide preventive care services like physicals or vaccines. Your child's primary care doctor can provide these services.

The emergency room is for more serious illnesses and injuries. Below is a general guide to help you determine whether to seek urgent care or emergency care. You can also read our blog to learn more about how to decide whether to take your child to an urgent care clinic or to the ER.