Urgent care

COVID-19 advisory: If your child has COVID-19 symptoms (fever, cough or shortness of breath) or confirmed exposure, please stay at home and call your child's doctor for guidance. Your child can also get COVID-19 symptoms evaluated through a video visit from Children’s Online Urgent Care. While some of our walk-in urgent care clinics are closed until further notice, most remain open with regular hours.

If your child needs urgent care, Children’s Wisconsin offers the flexibility to either walk into one of our urgent care clinics or connect with one of our doctors via video through Children’s Online Urgent Care. If you are considering coming to one of our walk-in clinics, you can choose to reserve your spot online ahead of time and then simply wait at home until it’s your time to be seen. 

Learn about Children's Online Urgent Care

Children’s Online Urgent Care lets you video chat with a pediatric expert 24/7 from the comfort of your home using your phone or mobile device. To learn how to sign up and use Children’s Online Urgent Care, watch the following video.

Children's Online Urgent Care

 

Learn about our walk-in urgent care clinics

All of our urgent care locations offer care on weeknights and weekends. Our Kenosha location is open daily from 9 a.m. to 9 p.m. At all of our clinics, you can either walk-in or reserve your spot online. Walk-in locations treat children from birth through 18.

Walk-in locations

All seven of our urgent care locations offer care on weeknights and weekends. Our Kenosha location is open daily from 9 a.m. to 9 p.m. At all of our clinics, you can either walk-in or reserve your spot online. Walk-in locations treat children from birth through 18.

Reserve your space in line

 

Map of Children's Wisconsin urgent care locations throughout Southeast Wisconsin.

When you take your child to a Children’s Wisconsin urgent care clinic, you can trust that you’ll not only receive high-quality pediatric care, but also that your child’s care plan will be fully communicated to his/her primary care provider.

In fact, we’ve received national recognition for our approach to care. Children’s is proud to be the first pediatric urgent care practice in the United States to receive the National Committee for Quality Assurance’s Patient-Centered Connected Care Recognition™. Learn more about this recognition by visiting our blog.

Urgent care is for illnesses or injuries that you normally would receive care for at your primary care doctor’s office. Appointments are never needed. A co-payment will be collected at the time of service.

We have board-certified pediatricians and pediatric nurse practitioners on staff at all of our urgent care clinics. Learn about our urgent care providers. For more information on all Children's Wisconsin urgent care locations, call (414) 266-4800.

Urgent care or emergency room?

Children's Wisconsin's urgent care does not provide preventive care services like physicals or vaccines. Your child's primary care doctor can provide these services.

The emergency room is for more serious illnesses and injuries. Below is a general guide to help you determine whether to seek urgent care or emergency care. You can also read our blog to learn more about how to decide whether to take your child to an urgent care clinic or to the ER.

Seek urgent care for:
Seek emergency care for:
  • Earache or ear infections
  • Sore or strep throat
  • Sinus infections
  • Colds or flu
  • Pink eye or mild eye complaints
  • Urinary tract infections
  • Persistent cough not accompanied by breathing difficulties
  • Minor vomiting or diarrhea
  • Mild abdominal issues
  • Minor burns or cuts
  • Hives, rashes or bug bites
  • Diaper rash
  • Bruises or sprains
  • Lice, scabies or ringworm
  • Minor drug reactions
  • Minor injuries
  • Mild asthma exacerbations/mild wheezing
  • Croup
  • Constipation
  • Major injuries
  • Severe pain
  • Worsening of a chronic illness or problem
  • Chest pain
  • Severe headache
  • Severe bleeding that will not stop
  • Choking
  • Poisoning
  • Altered consciousness
  • Seizures
  • Drug overdose
  • Post operative complications
  • Injuries of the fingernails or nailbed
  • Intravenous fluids or antibiotics
  • Severe asthma exacerbations
  • Psychiatric emergencies
  • Evaluations for abuse or after assault