Urgent care

Sniffles, sore throat or something else?

Use our symptom checker to understand if your child needs to be seen. We don't want families waiting to see a doctor if it isn't needed. Our symptom checker can help determine if your child or teen is better off at home resting under the covers, rather than sitting in a waiting room.

If our symptom checker shows your child should be seen, check openings for a reservation at an urgent care clinic below. If you are unable to reserve your spot ahead of time, please know that we have a limited number of walk-in appointments available each day at our urgent care clinics. Call the clinic directly before arriving to confirm that walk-in appointments are available. You can also connect with an urgent care provider through a video visit.

Walk-in or video visit urgent care

• Our walk-in urgent care clinics are open every day for children ages 0-18. Please know that a limited number of walk-in appointments may be available at each location.
• Our urgent care video visits are available online every day for children ages 0-17. Learn more about online video visits. 

X-Ray imaging is available at our Delafield, Forest Home, Mequon, New Berlin and Kenosha locations. X-Ray imaging is NOT available at our Mayfair urgent care location.

Reserve your space in line

When visiting our walk-in urgent care clinics, we encourage families to reserve their spot online ahead of time and then wait at home until it's there time to be seen. To get started with your urgent care reservation, please click on the name of your preferred clinic location. Please know that by selecting a reservation time, this is reserving your place in line with an estimated time to be seen and it is not an actual appointment. Due to high volumes, we are seeing longer wait times. If there are no reservations available, call the clinic directly before arriving to confirm that walk-in appointments are still available. We appreciate your patience.

When you take your child to a Children’s Wisconsin urgent care clinic, you can trust that you’ll not only receive high-quality pediatric care, but also that your child’s care plan will be fully communicated to his/her primary care provider. 

Urgent care is for illnesses or injuries that you normally would receive care for at your primary care doctor’s office. Appointments are never needed. A co-payment will be collected at the time of service.

We have board-certified pediatricians and pediatric nurse practitioners on staff at all of our urgent care clinics. Learn about our urgent care providers. For more information on all Children's Wisconsin urgent care locations, call (414) 266-4800.

Urgent care or Emergency Department?

Children's Wisconsin's urgent care does not provide preventive care services like physicals or vaccines. Your child's primary care doctor can provide these services.

The Emergency Department is for more serious illnesses and injuries. Below is a general guide to help you determine whether to seek urgent care or emergency care. You can also read our blog to learn more about how to decide whether to take your child to an urgent care clinic or to the ED.